Overview and Consent

This Privacy Policy (the “Policy”) explains how SignoLabs, located in Munich, Germany (hereinafter “SignoLabs” or the “Company”) collects, manages, and discloses personal data obtained via its website https://signolabs.com/ (the “Site”). By accessing or using the Site, you (“User”) agree to the practices described in this Policy. If you do not accept these practices, please refrain from using the Site. This Policy is subject to periodic revisions to reflect changes in law, technology, or our data practices; any material updates will be conspicuously posted on the Site.

Data Protection Framework

Your personal data is processed in accordance with this Policy and applicable data protection regulations, including the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the relevant national data protection legislation in Germany. The Company acts as the data controller for all personal data collected through the Site.

Information We Collect

Personal Data Provided by You

We may collect information that you voluntarily provide, including but not limited to:

• First and last name

• Email and postal addresses

• Employment details

• Gender

• Telephone number

If you provide feedback or contact us via email, we will collect your name, email address, and any additional details contained in your message to facilitate an appropriate response.

Data Collected Automatically

Our servers, which may be hosted by third-party service providers, automatically capture certain information during your visit. This includes:

• Browser type and version

• Operating system details

• Internet Protocol (“IP”) address (which may vary with each session)

• Domain name and time/date stamps

• Clickstream data and log file details

Additionally, like many online services, we use cookies and similar tracking technologies to distinguish you from other users and to enhance your experience.

Use of Your Information

We utilize your data primarily to:

• Provide and improve our products and services

• Verify your identity through a trusted service provider

• Communicate with you regarding support or inquiries

• Tailor content and offers based on your profile and behavior

• Send newsletters and marketing communications (only with your consent)

Our processing of personal data is based on your consent, our legitimate interest in developing and promoting our services, and, where applicable, a contractual relationship with you.

Sharing and Disclosure of Data

We may share your personal data with third-party service providers solely for the purpose of delivering our services. These providers are contractually bound to use your data only for the specified purposes and in compliance with this Policy and all applicable data protection laws.
Furthermore, we may disclose your data to comply with legal obligations, enforce our Terms, defend against legal claims, or protect the rights and safety of the Company, our Users, or the public. In connection with any merger, acquisition, or sale of assets, your personal data might be transferred as part of the business assets, with the acquiring entity assuming the rights and obligations set forth herein.

The Site may also include links to third-party websites that are governed by their own privacy policies. We are not responsible for the practices or content of these external sites.

Cookie Policy

Our Site employs cookies to recognize you as you navigate through different pages, thereby improving your browsing experience. Cookies are small files stored on your device and may be either session-based (temporary) or persistent (stored for repeat visits). We, as well as third parties working with us, use cookies and similar tracking technologies to:

• Analyze user behavior (e.g., using tools like Google Analytics, Mouseflow, or Leadfeeder)

• Deliver targeted advertising via platforms such as Google Ads, Facebook Ads, and LinkedIn Ads

• Enhance site functionality and provide customer support

A detailed list of the cookies used and their specific purposes is available upon request.

Data Retention

We retain the information provided through your user account and interactions for the entire duration of our relationship with you, and for as long as necessary to fulfill the purposes described in this Policy.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Request access to your personal data

• Request rectification of any inaccurate or incomplete data

• Request erasure of your data

• Object to or restrict the processing of your data

• Request the transfer of your data to another party

• Withdraw your consent at any time

If you believe your rights have been violated or that your personal data is not being processed correctly, you have the right to lodge a complaint with a Data Protection Authority. In Germany, you may contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) via https://www.bfdi.bund.de/EN/Home/home_node.html.

Third-Party Data and Disclosure Concerning Others

Should you provide us with personal data pertaining to a third party (for example, an employee or contractor), you are responsible for informing that individual of this Policy.

Amendments to This Policy

SignoLabs reserves the right to update or modify this Policy as necessary to reflect changes in our practices or legal requirements. Any significant changes will be prominently posted on the Site. Continued use of the Site after such modifications constitutes your acceptance of the updated Policy.

Contact Us

For any questions, comments, or concerns regarding this Policy, or if you wish to exercise your rights or lodge a complaint regarding the handling of your personal data, please contact us at support@signolabs.com.