Smart Feedback

Transforming
Customer Feedback into Actionable Insights

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State of the art customer feedback analytics

Smart Feedback is our new powerful AI-driven review categorizer and analyzer. It integrates reviews and other feedback types from various review portals and it will interpret and classify the reviews to enable you to answer questions about your customer's feelings and discussions. Also even from your competitor's view!

How is the customer sentiment evolving by category ?

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Customer Feedback Insights

Automate and analyze customer feedback with our AI-driven data analytics and consultancy services.

Sentiment Analysis

A digital dashboard displaying various analytics charts and graphs. There is a line graph showing user engagement over time on the left, a section with total revenue marked as $74K, and bar charts illustrating user statistics by region. The central section highlights users in the last 30 minutes, focusing on different countries such as the United States, Canada, India, Pakistan, and Brazil.

A digital dashboard displaying various analytics charts and graphs. There is a line graph showing user engagement over time on the left, a section with total revenue marked as $74K, and bar charts illustrating user statistics by region. The central section highlights users in the last 30 minutes, focusing on different countries such as the United States, Canada, India, Pakistan, and Brazil.

Understand your customer's feelings across review portals, time and categories

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person using laptop

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grayscale photo of person holding glass

We adapt to your business. Our flexibility enables you to decide how you analyse your data

Consultancy and Support

How do your competitors compare in the different categories ? Are your competitors' customers happier with their delivery services than yours ?

Competitor analysis